At getmindvault.com (“Website,” “we,” or “us”), protecting your privacy is our top priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or interact with our website. By using this Website or our services, you agree to the practices described below.
We are fully committed to maintaining your privacy and complying with global data protection regulations, including the EU General Data Protection Regulation (GDPR). This policy details what data we collect, how it’s used, how long it’s stored, and your rights regarding that information.
Information We Collect
We collect two main types of data to enhance your browsing experience and improve our services:
(a) Personal Information
This includes your name, email address, phone number, and any details you provide through contact forms, email, or live chat. We may also collect your IP address and approximate location for security and compliance purposes.
(b) General Information
We collect non-personal data such as browser type, device information, and referral URLs to understand user behavior and improve website performance. We may use cookies and analytics tools (e.g., Google Analytics, Hotjar) for this purpose.
How We Use Your Information
We use your data to:
- Provide customer support and respond to your inquiries
- Send account updates, special offers, and promotional materials
- Improve website performance, functionality, and user experience
- Ensure security and comply with legal requirements
All personal data is securely stored on encrypted servers (Amazon Cloud) and protected using industry-standard safeguards.
Data Sharing
We do not sell or rent your personal data.
However, we may share limited information with trusted third-party partners that help us operate the Website and deliver services, such as:
- Hosting & Analytics: Hostinger, Google Analytics, Hotjar
- Customer Support: ZenDesk
- Email Communication: theMarketer
We may also disclose information when required by law or to protect our rights and property.
Your Rights and Choices
You have full control over your personal information. You may:
- Request access, correction, or deletion of your personal data
- Opt out of marketing emails anytime via the “Unsubscribe” link
- Request data portability or limit processing, in accordance with GDPR
To exercise your rights, contact our Data Protection Officer using the details below.
Data Retention and Security
We retain your data only as long as necessary to fulfill the purposes described in this policy or as required by law.
Strict security measures are used to prevent unauthorized access, misuse, or loss of your information.
Policy Updates
We may update this Privacy Policy periodically to reflect legal or operational changes. Updated versions will be posted on this page. Your continued use of the Website means you accept those updates.
Need Help with Your Mind Vault Order?
Our Mind Vault Support Team is ready to help with order tracking, refunds, or any product-related questions.
📧 Email: support@buygoods.com
📞 Phone: (302) 200-3480
Hours: Monday – Sunday, 10 AM – 1 AM EST
All orders are backed by our 60-Day Money-Back Guarantee.
If you’re not fully satisfied, contact us for a full refund — no questions asked.
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